Contact Department of Finance (2024)

Select the topic of your question:

Property-related inquiries
Property benefits and ways to save

Home/Property Owners

  • Childcare Center Abatement
  • Clean Energy Systems Abatement
  • Clergy
  • Cooperative and Condominium Tax Abatement Program
  • Disabled Crime Victim
  • Disabled Homeowners Exemption (DHE)
  • Green Roof Abatement
  • Solar Panel Abatement
  • Senior Citizen Homeowner's Exemption (SCHE)
  • STAR - NY State School Tax Relief Program
  • Veterans Exemption

Renters

  • Disability Rent Increase Exemption Program (DRIE)
  • Senior Citizen Rent Increase Exemption (SCRIE)

Commercial Tax Reductions

  • 420-C and Article XI (SIP)
  • 421-A
  • 421-B
  • 421-G
  • Childcare Center Abatement
  • Clean Energy Systems Abatement
  • Commercial Expansion Program (CEP)
  • Commercial Rent Tax (CRT) Special Reduction
  • Commercial Revitalization Program (CRP)
  • Division of Alternative Management Program (DAMP)
  • Foreign-Owned Properties
  • Green Roof Abatement
  • Intent to Protest PILOT Assessment
  • Major Capital Improvement (MCI)
  • Industrial and Commercial Abatement Program (ICAP)
  • J-51 Tax Abatement
  • Payment in Lieu of Taxes (PILOT)
  • Relocation and Employment Assistance Program (REAP)
  • UDAAP (Nehemiah)
  • Shelter Rent (Mitchell-Lama)
  • Solar Panel Abatement

Institutional & Government

  • Government-owned Properties
  • Green Roof Abatement
  • Not-for-Profit
  • Solar Panel Abatement

Rent-Regulated apartments

  • Contact Housing Preservation and Development at 212-863-8494 For Mitchell-Lama, Redevelopment Company developments, Article XI co-ops, Federally-assisted co-ops.
Business taxes
  • Business Tax Modernized e-File Program Inquiries
  • Collections/Notices/Judgments/Warrants
  • e-Services (Filing, Payment and Extension Inquiries)
  • Inquiries by Tax Type
  • Relocation and Employment Assistance Program (REAP)
  • Refunds
  • Report Tax Fraud
  • Update Business Name/Address
  • Vendor EFT (Direct Deposit)
Non-resident employees of the City of New York
  • 1127 Refund
Sheriff's Office
Courts
Legal
  • Freedom of Information Law (FOIL) Requests
  • Freedom of Information Law (FOIL) Appeals
  • Business Tax Legal Inquiries
  • Letter Rulings
  • Rule Making Actions
Doing business with NYC
  • Vendor EFT/Direct Deposit
  • Procurements
  • Street Vendor Permits/Clearance
  • Wholesale Cigarette Licenses
Technical questions
  • EFT Payments (NYCe-File)
  • e-Services (Filing, Payment and Extension Inquiries)
  • EZ Fleet/Rental Program
  • Online Payments (NYCServ)
  • NYC Online Property Tax System
  • Property Records (ACRIS)
  • Website Issues
All other questions
  • Environmental Control Board (ECB) /OATH Violations
  • Environmental Control Board (ECB) /OATH Violations Payment Plans
  • General Correspondence
  • Constituent Services (For use by Government/Elected Officials)
  • Vendor Bid Procurement
  • Press Inquiries

Phone

General Inquiries (Available 24 hours)

Call 311 Call 212-NEW-YORK or 212-639-9675 (Out-of-City) TTY 212-639-9675 (Hearing Impaired)

Cash Bail

Customer Assistance Call 212-908-7619 (available 24 hours)

Mail

Important: Do not send payments to any of the addresses below. Mailing addresses for property tax, business & excise tax, parking ticket, and camera violation payments are listed on the Payment Mailing Addresses page.

General Correspondence - DO NOT SEND PAYMENTS TO THIS ADDRESS

NYC Department of Finance
Correspondence Unit
One Centre Street, 22nd Floor
New York, NY 10007

Please note: The address above is for mailing correspondence through postal mail. Walk-ins will not be seen at this location. To visit us in person, click here.

Forms & Applications

All Finance forms and applications should be submitted to the mailing address indicated on the form/application. If you have questions, call 311 or Contact Finance.

Parking

Parking Violations Hearing By Mail

NYC Department of Finance
Parking Hearing by Mail
Cadman Plaza Station
P.O. Box 29021
Brooklyn, NY 11202-9021

Property

Property Tax Exemption Applications

NYC Department of Finance
P.O. Box 311
Maplewood, NJ 07040-0311

Business Tax Returns

Business Tax Return addresses may vary. For mailing information, use the address listed on the form for the current year.

Legal Papers

In order to serve legal papers on the Commissioner or the Department of Finance, mail to:

NYC Department of Finance 66 John Street, Room 104 New York, NY 10038

In-Person

Before visiting a business center regarding a booted or towed vehicle, please be aware of the following:

  • To remove a boot from your vehicle, please visit www.nycbootpay.com to pay by credit or debit card, or call Republic Immobilization Services at (646) 517-1000 to pay by credit or debit card or bank account withdrawal. Please note that if you call, you may experience a long hold time. Republic Information Services is open 24 hours a day, seven days a week.
  • If you recently enrolled in a payment plan with Republic Immobilization Services, your vehicle is not at risk of being booted or towed. You will receive more information from the Department of Finance soon.
  • If your vehicle has not been booted, but you owe judgment violations and would like to enter into a payment plan, you can request a payment plan online.

Unless you have a vehicle that has been booted or towed, please schedule an appointment before visiting a DOF business center. You can also conduct many Department of Finance transactions online.

The Department of Finance business centers provide a variety of services. The business centers collect payments, hold parking ticket hearings, and receive deeds and mortgages for recording (except for Staten Island). Select the borough nearest you to find a location and its services.

Manhattan / New York County
Bronx / Bronx County
Brooklyn / Kings County
Queens / Queens County
Staten Island / Richmond County

Business Center Services

Services Not Available in Business Centers

Service of Legal Papers

To serve legal papers on the Commissioner or the Department of Finance, visit room 104 at the Manhattan Business Center.

Property Billing Address Corrections

Individual property owners: For information on correcting the address of a property, sending mail to a different address, or correcting owner information on property records click here.

Business Tax Billing Address Corrections

Business owners: For information on changing the name, address, or account information of a business, click here.

Language Interpretation Assistance

Foreign language interpretation services for over 175 spoken languages are available in all five of our borough business centers. Visit the information desk and request an interpreter for your language.

For TTY service for the hearing impaired, call 212-504-4115.

Contact  Department of Finance (2024)
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