Supportprd.hrblock (2024)

FAQs

Does H&R Block answer questions? ›

Our H&R Block support team can help. Whether you have questions about in-office support, filing online, tax software, financial services, or web accessibility, we can help you find answers.

If the H&R Block tax preparation software makes an error on your return, we will reimburse you for any resulting penalties and interest up to a maximum of $10,000.

Although it's not the most expensive of the tax software providers we reviewed, H&R Block's online tax software isn't the cheapest either. Still, its free version is one of the best on the market: The interface is straightforward and easy to use, and help from a human is available for an extra cost.

Ex: If you have a form not available for e-filing, or you, your spouse, or dependent has an invalid Social Security number (SSN), you can't e-file your return. Either way, we'll help you see if you can e-file.

How to get expert help. Your H&R Block tax professional can help you investigate the cause of your notice and communicate with the IRS. Make an appointment for a free consultation with a local tax professional by calling 855-536-6504.

Call the IRS toll free at 800-829-1040 or make an appointment to visit an IRS taxpayer assistance center (TAC).

The consumer protection agency's complaint alleges that H&R Block makes it unnecessarily time consuming and frustrating for consumers to downgrade to a lower cost tax-preparation option online after initially selecting a higher cost one.

If you made a mistake on your tax return, you need to correct it with the IRS. To correct the error, you would need to file an amended return with the IRS. If you fail to correct the mistake, you may be charged penalties and interest.

The maximum penalty is up to 25% of the tax due. The 0.5% rate increases to 1% if the tax remains unpaid 10 days after the IRS issues a notice of intent to levy.

H&R Block free electronic filing options

For example, if you file with H&R Block Online, you can file one federal return for free. However, if you're using one of our Tax Software options, you can e-file five federal returns for free. We should note that state e-file costs can vary depending on the option you choose.

Can I delete my tax return and start again with H&R Block? ›

It is important to understand the services provided by H&R Block may not be the same quality when handled by a non-CPA. Moreover, H&R Block can be more expensive.

There are many reasons a return might be rejected. For example, your name or date of birth might not match IRS records, or there might be a typo somewhere in your return.

In addition, some Forms 1040, 1040-A, 1040-EZ, and 1041 cannot be e-filed if they have attached forms, schedules, or documents that IRS does not accept electronically.

Individuals who fall below the minimum may still have to file a tax return under certain circ*mstances; for instance, if you had $400 in self-employment earnings, you'll have to file and pay self-employment tax. If you have no income, however, you aren't obligated to file.

If you're considering adding Tax Pro Review to your H&R Block Online product, you'll find a quick and convenient way to get an expert's check of your completed return. Your tax pro should be able to review your return within three days. This time can vary if: Your tax pro has trouble contacting you.

(800) 472-5625

H&R Block / Customer service

If you e-filed your return and chose direct deposit to receive your refund, you'll usually receive your refund in 8-15 days. However, you should allow an extra 1-5 business days for your bank to process the funds. If you chose the Refund Transfer option, the refund will come from the Axos Bank^®, not the IRS.

If you select H&R Block's refund anticipation check, you will not have to pay the fee for tax preparation services up front. Instead, H&R Block will deduct those fees from your refund after the IRS issues it. The RAC does not ensure you will get your refund faster.